I don’t have a PayPal account, can I pay using card?
PayPal accounts are quick and easy to setup. Moreover, you can attach your credit, debit cards or even bank account to your PayPal account to make easy payments using our gateway.
What is the White Label option?
The white label option is for designers and design firms. If you outsource your print jobs and wish to use us to ship directly to your clients without any mention of BannerSex whatsoever, then this is the option for you. We’ll even print your own label to place onto the box which in turn will be sent directly to your clients address.
Are your banners weatherproof?
How are you so cheap?
We buy direct from our ink, print and paper suppliers. For this reason we’re able to make it as cheap as possible for all of our clients and provide them with the highest quality at the lowest prices.
Where do you ship to?
Currently, we only ship product to the United Kingdom and in some cases countries inside the European Union. International shipping is being considered but is not yet a part of the deal. We try to keep the prices competitive and fair for all customers, as a result we cannot compete with local business in most cases.
Can you ship outside of the UK and EU?
Currently, we do not. If however you have a special request, you can contact us and express your desires and see if we can fill them for you.
My item has not yet been delivered, when can I expect it?
We currently have no restrictions, though optimized files will process at a quicker pace.
Once an order has been placed, a 24 hours turnaround for the banner to be printed and boxed is issued. Once the 24 hours have passed the banner(s) will then be ready for shipping. 48 hour delivery will typically take 3 working days if ordered mid-week. 7 day delivery will likewise take more than 10 days to be shipped.
What is the maximum file size you allow?
We currently have no restrictions, though optimized files will process at a quicker pace..
I’m stuck on the payment gateway; I can’t pay for my banners. What should I do?
Sometimes errors occur on the site that cannot be helped. If you encounter an issue we would recommend you to install the latest version of your browser or switch to a more common one such as Mozilla Firefox or Google Chrome. Also, be sure that cookies are enabled!
If you are still encountering problems then please contact our support by either calling us or sending us a message via email at email@example.com
What file types do you accept?
Through our online system we currently only accept JPEG files and PDF files. However, our live design studio accepts all other file types including the aforementioned.
What type of Ink do you use?
We use eco-solvent ink.
What material do you use for your banners?
We use a special frontlit banner PVC that is both water and weather resistant.
What is the GSM for your banner material?