1.0 (a) - It is requested that you read this carefully. By using and accessing this website you agree to the terms and conditions set out below, along with any additional regulations or rules that maybe posted in connection with BannerSex. By making a transaction using our payment gateways you acknowledge and agree to the terms and therefore bare responsibility of the product unless error has been made. BannerSex reserves the right to change, update and remove information as required on the website in order to reflect the company, its ideals, aims and objectives faithfully.
(b) - You also agree that we may make use of any contact information such as your email address for marketing purposes. Any data collected will not be shared with third parties, only those under the SL Print partnership.
(c) - BannerSex is dedicated to bringing you (the user) high quality design and print. Utilising the latest in print technologies allows us to hit industry standards and practices. The website – www.bannersex.co.uk is in a constant state of development as more features are added and processes are streamlined. Whilst we try hard to maintain the site, its appearance and order process, errors may occur from time to time. These may include but are not limited to orders not being processed through our system or issues in regards to the payment gateway(s). Customer service is a priority and we work hard to maintain all aspects of the site and its functionality. Should any errors occur our support team is ready to handle any requests and will try to resolve the issue(s) as is possible. All prices listed are in GBP Sterling unless otherwise stated.
(d) - BannerSex reserves the right to reject any banners or artworks submitted via the website. Any Banner that is deemed inappropriate or breaks terms and conditions will be rejected and refunds will be given, likewise any artwork that does not pass QA will also be rejected.
(e) From 01/08/14 all banners will be printed with a barcode on. As a result, the barcode will take up a small portion of the print surface on the front side of the banner. If banners are hemmed, the barcode will be on the back side of the banner and out of view.
Returns & Refunds Policy
1.1 (a) - Once a product has been dispatched and delivered, BannerSex cannot be held liable or be expected to refund the customer if the item has been signed for and inspected after. Due to the physical nature of the product(s) advertised, clients should inspect products before signing to ensure no damage or wrong orders have been placed and/or delivered.
(b) - Bannersex cannot be held liable for damage caused by delivery services that not officially endorsed or channelled through Bannersex, whether the product was signed for or not. Please refer to refund polices of said dispatchers and courier services. Likewise, Bannersex is not held liable for damages by courier services through the company. Bannersex prides itself on customer service and customer support, as a result we will do all it can to ensure that consumer end experience is reliable and trustworthy.
(c) - Goods damaged in transit should be reported immediately. In the unlikely event that your product is damaged in transit, you should mark the delivery note ‘Damaged on Arrival’. If the delivery note is not marked, we cannot be held responsible for the damaged product.
(d) - All sales are final as are approved designs, we cannot refund items that have been processed and printed. Likewise, utilising our live design studio, refunds cannot be made for the time taken by a designer or BannerSex in banner or promotional materials.
1.2 - Due to the nature of the product, bespoke items from Bannersex cannot and will not be refunded. Once an order has been placed and processed in our system, refunds will not be issued and cancelations will not be fulfilled. Items will be printed and dispatched as ordered. It is recommended for all clients to inspect their orders before the payment gateways and order has been submitted. If changes are required or designs require updates then it is requested that the user contact BannerSex as soon as possible before the item(s) have been printed.
Use of Website
1.3 (a) - You, the user are granted permission to use the site for the sole purpose of getting marketing material printed and/or designed. You agree to use the website in a responsible manner that reflects basic web, moral and ethical standards. Editing code for the purpose of bypassing payment gateways will not be tolerated. Any user found manipulating the system will be in violation of the terms and conditions set out. Refunds will not be given as a contract has been abused and broken. In addition, anyone caught manipulating the system instilled will be logged and reported to necessary authorities.
(b) - You are responsible for images and content uploaded to the website. You agree that any and all content provided has necessary rights and does not infringe copyright on other third parties. By placing an order via the website you are stating and have warranted that you have all the necessary permissions, authorisations and licenses to use copyrighted or protected materials. You also grant BannerSex permission to edit the images for the purpose of fulfilling your order.
(c) - You agree that your account is your responsibility along with any orders processed using it. We take password protection seriously at BannerSex; as a result, we require users to take full responsibility and protection of their own password in order to ensure account hijacking does not occur.
1.4 – Bannersex, SL Print, its partners, affiliates, employees and directors cannot be held liable for any special or exceptional damages such as damages that result in the loss of data from our servers, passwords, database hijacking or anything in connection to the website and the use of it. This extends to human error, mistakes and wrong orders being placed and processed along with any damages incurred in relation to these dealings. Any inappropriate use of the website or its functionality will be dealt with and BannerSex cannot be held liable for its abuse or unauthorised use of its content. Appropriate measure will be taken to ensure that the BannerSex website and brand is not tainted with unrealistic expectations.
1.5 (a) - BannerSex is protected by copyright and as a result, all content, images and icons belong to the website unless proper licensing or authorisation has been granted why the owning parties. This includes but is not limited to Creative Commons licensing amongst other non-referenced or referenced licensing on the website.
(b) It is assumed that all user uploaded images, text and other multimedia materials (known as content) are licensed and have been authorised by the user. By submitting content to BannerSex you agree that you passing the right to print the images on your behalf. Bannersex cannot be held liable for user uploaded content. Any misuse of copyrighted materials shall be governed by copyright laws that are in effect in the European Union and the United Kingdom along with international law.
1.6 - All comments, feedback and testimonials on the BannerSex website, blogs or social media posts shall become property of BannerSex and in turn SL Print and may be used in any instance of marketing or case study materials. By using the website or social media pages you agree to the terms set out and pass on permission to use any such property and you agree that BannerSex will be free to use such information in anyway it sees fit, unrestricted and unfiltered along with edited or surmised text or copy.
(b) Cookies will be used on BannerSex to store personal data such as login credentials and will be used to keep track of date when an order has been submitted. It also helps us to build a better and more stable version of BannerSex that will be suitable for users on both mobile, tablet and desktop alike. Pinpointing possible issues in browsers and user experience greatly helps in the development on BannerSex and products and websites related to and/or affiliated with it.